Testimonials – Air Conditioning Articles

Air Conditioner Maintenance in Greenville, DE, 19807

June 17, 2021

“EVERYTHING A OK. TOM”

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Air Conditioner Maintenance in Wilmington, DE, 19808

June 17, 2021

“Shane was polite and personable. He got right to the job, finished in a timely manner, and gave me a report of his findings.”

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Air Conditioner Installation in Newark, DE, 19701

June 15, 2021

“Kyle and team were great. They did an amazing job with the installation and explaining the equipment.”

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Air Conditioner Maintenance in Wilmington, DE, 19803

June 15, 2021

“Timely, respectful service.”

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Air Conditioner Repair in Wilmington, DE, 19808

June 14, 2021

“Ryan was courteous, thorough and was able to find the problem and fix it in a timely fashion. I appreciate his service.”

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Air Conditioner Maintenance in Newark, DE, 19702

June 14, 2021

“Tech was very courteous & intelligent.”

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Air Conditioner Installation in Wilmington, DE, 19703

June 14, 2021

“Excellent service. AC and gas furnace installed efficiently. Protected our property-cleaned up everything. Explained everything we needed to know about the products/ new thermostat.”

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Air Conditioner Maintenance in Wilmington, DE, 19804

June 14, 2021

“Showed up on time, went right to work, worked very clean and like a pro.”

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Air Conditioner Repair in Wilmington, DE, 19806

June 11, 2021

“Truly a pleasurable experience . We have a lot in common . He fixed everything quickly . He also had very good suggestions. I'm quite pleased with the outcome. Yours Truly, John Moseley”

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Air Conditioner Maintenance in Wilmington, DE, 19808

June 11, 2021

“Timely. Left everything clean and tidy.”

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Air Conditioner Repair in Wilmington, DE, 19803

June 11, 2021

“The repair was done as explained and on time. The AC is now working correctly. Jesse was friendly and communicated well and did the repair expertly.”

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Air Conditioner Maintenance in Hockessin, DE, 19707

June 11, 2021

“Excellent courteous and efficient service.”

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Air Conditioner Maintenance in Wilmington, DE, 19808

June 11, 2021

“No problems. Ryan was pleasant and professional. Thx”

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Air Conditioner Maintenance in Wilmington, DE, 19808

June 10, 2021

“Gauge has been here in the past and, just as before, he was professional, friendly, clean, knowledgeable and good to my dogs, too. Overall, just the experience I like! Thank you!”

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Air Conditioner Repair in Wilmington, DE, 19805

June 10, 2021

“Quickly recognized the problem. Prepared notes for follow up.”

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Air Conditioner Repair in New Castle, DE, 19720

June 9, 2021

“Professional and responsive service. Fixed within three hours of call.”

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Air Conditioner Repair in Wilmington, DE, 19803

June 9, 2021

“Dave was punctual and professional. He was very helpful in explaining the situation and options for future consideration.”

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Air Conditioner Repair in Hockessin, DE, 19707

June 9, 2021

“Super”

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Air Conditioner Replacement in Wilmington, DE, 19804

June 8, 2021

“Oscar, Kyle and Casey are professionals in every sense of the word. They replaced our furnace and A/C unit in a surprisingly short period of time. Explaining each step along the way right down to the new thermostat. Never losing sight of our need for A/C. We will highly recommend Burns and McBride to our…

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Air Conditioner Repair in Wilmington, DE, 19803

June 8, 2021

“Jesse seemed competent, friendly, and efficient. He diagnosed the problem and explained it to me. he let me know how much it will cost and when it can be completed. I was very happy with the work.”

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Air Conditioner Repair in Middletown, DE, 19709

June 8, 2021

“Timely and professional! Thank you”

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Air Conditioner Maintenance in Wilmington, DE, 19809

June 7, 2021

“Was very Happy with Shane’s professional manner in with he conducted his work. Appointment was for 10:00 -12:00 called 20 minutes before arrival, arrived @ 10:00 am Very Happy . Yech kept me informed of everything he was I'm Very impressed with his service & would recommend your service to other’s because of him”

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Air Conditioner Repair in Wilmington, DE, 19808

June 7, 2021

“Chris arrived in a timely manor. He was very professional. He completed the service and all is well.”

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Air Conditioner Maintenance in Wilmington, DE, 19810

May 30, 2021

“Very good performance. He is friendly and knows the product well.”

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Air Conditioner Maintenance in Wilmington, DE, 19803

May 28, 2021

“Always a pleasure to be serviced by B&Mc. Technicians are prompt, courteous, proficient and professional. Work is completed and exceeds expectations.”

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Air Conditioner Repair in Newark, DE, 19711

May 27, 2021

“Jesse is great and very knowledgeable. He was able to perfectly relocate my thermostat to optimize the air temp in my house. He also had great patience while working on a very hot day in a very hot room.”

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Air Conditioner Maintenance in Newark, DE, 19701

May 26, 2021

“Ryan was wonderful. Extremely friendly and courteous. Very nice young man.”

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Air Conditioner Maintenance in Greenville, DE, 19807

May 25, 2021

“On time, great service.”

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Air Conditioner Repair in Kennett Square, PA, 19348

May 25, 2021

“Chris was a professional. Walked me through each step of his diagnosis and the charges associated with each step. Chris ultimately found the issue and fix in the same visit without having to return another day. Thank You”

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Air Conditioner Repair in Wilmington, DE, 19803

May 25, 2021

“Ryan was great. He showed up early and stayed until he figured out what was wrong.”

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Air Conditioner Maintenance in Wilmington, DE, 19808

May 25, 2021

“Very professional”

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Air Conditioner Repair in Wilmington, DE, 19703

May 25, 2021

“Chris is very polite, knowledgeable and acted in a professional manner.”

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Air Conditioner Maintenance in Wilmington, DE, 19809

May 25, 2021

“Our experience was great!”

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Air Conditioner Repair in Hockessin, DE, 19707

May 25, 2021

“Richard explained things to me and was very professional.”

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Air Conditioner Maintenance in Wilmington, DE, 19803

May 21, 2021

“Ryan did an excellent job. Very personable and pleasant. Was pleased with the experience.”

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Air Conditioner Maintenance in Newark, DE, 19711

May 21, 2021

“Did a good job and was very polite and professional”

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Air Conditioner Maintenance in Newark, DE, 19711

May 21, 2021

“Answered all our questions regarding switching from heat to air setting on thermostat to our complete satisfaction.”

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Air Conditioner Maintenance in Wilmington, DE, 19808

May 21, 2021

“Jesse was pleasant and very helpful.”

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Air Conditioner Repair in Wilmington, DE, 19805

May 20, 2021

“Rich was diligent and spent all day to correct my issue”

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Air Conditioner Repair in Hockessin, DE, 19707

May 19, 2021

“He was able to diagnose quickly and outlined our options. Was very courteous and respectful.”

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Air Conditioner Maintenance in Wilmington, DE, 19810

May 17, 2021

“Great”

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Air Conditioner Maintenance in Wilmington, DE, 19806

May 13, 2021

“..”

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Air Conditioner Maintenance in Newark, DE, 19711

May 11, 2021

“Gauge answered all my questions and was great to work with”

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Air Conditioner Maintenance in Wilmington, DE, 19808

May 10, 2021

“Very professional.”

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Air Conditioner Maintenance in Wilmington, DE, 19810

May 7, 2021

“I appreciate tanner taking the time to clearly explain to me what he was doing and what he found.”

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Air Conditioner Maintenance in New Castle, DE, 19706

May 7, 2021

“The technician was efficient and thorough. Thanks”

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Air Conditioner Replacement in Wilmington, DE, 19808

May 7, 2021

“Our HVAC system recently failed. We contacted Burns & McBride. This involved an initial visit by their Home Solutions Advisor Jamie who collected a lot of room measurements and was able to present us with 3 viable options. He clearly explained the features and differences between all 3 options as well as costs and pros/cons.…

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Air Conditioner Maintenance in Middletown, DE, 19709

May 5, 2021

“As always, Shane arrived promptly on time and was a consummate professional.”

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Air Conditioner Repair in Wilmington, DE, 19703

May 5, 2021

“I had scheduled AC maintenance over 2 months down the road with another company (rhymes with Gorizon). When my AC then developed a problem, I called to get an earlier appointment. The earliest I could get scheduled was 10 days in the future. I called Burns & McBride, spoke to Drew who was able to…

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Air Conditioner Maintenance in Wilmington, DE, 19806

May 4, 2021

“Professional and knowledgeable”

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Air Conditioner Maintenance in Wilmington, DE, 19809

May 3, 2021

“Friendly, fast, efficient”

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Air Conditioner Maintenance in Wilmington, DE, 19804

May 3, 2021

“Tanner was polite and efficient. I would have him again to service my a/c unit”

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Air Conditioner Repair in Newark, DE, 19713

April 30, 2021

“Rich was very polite and professional. Told us what he was doing every step of the way.”

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Air Conditioner Maintenance in Newark, DE, 19711

April 29, 2021

“Gauge was here to trouble shoot a problem with our AC system. He called to let us know he was on his way. He is very professional and courteous and was wearing his mask.He preformed some diagnostics and found problems extensive enough to warrant replacing the old system. He explained everything very well and showed…

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Air Conditioner Maintenance in Wilmington, DE, 19803

April 29, 2021

“Ryan knew his stuff. He was on time and very professional. We reviewed some options to replace another part of the overall utilities in the home, which we recently moved into. It was a pleasure to work with him and talk about Energize Delaware, which is an important program. Looking forward to the project (we…

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Air Conditioner Maintenance in Wilmington, DE, 19808

April 29, 2021

“He was very efficient in doing his work. Friendly and respectable. Could not have been nicer. He deserves the raise in pay.”

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Air Conditioner Maintenance in Wilmington, DE, 19806

April 28, 2021

“All well and done with professional work”

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Air Conditioner Maintenance in Newark, DE, 19711

April 28, 2021

“honest,knowledgeable”

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Air Conditioner Maintenance in Wilmington, DE, 19805

April 26, 2021

“Efficient, courteous, on time. Took time to explain maintenance and other products available.”

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Air Conditioner Maintenance in Wilmington, DE, 19810

April 26, 2021

“Personable, professional.”

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Air Conditioner Maintenance in Wilmington, DE, 19808

April 24, 2021

“Rep was knowledgable and courteous. A credit to the company.”

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Air Conditioner Maintenance in Wilmington, DE, 19803

April 23, 2021

“Very prompt with the time that was arranged – communicated well about one filter item needing cleaning – good summary comments st the conclusion”

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Air Conditioner Maintenance in Newark, DE, 19713

April 22, 2021

“Chris performed professional service on our AC unit and air handler. He answered all questions we had and took his time in assuring that all the equipment making up our AC system was working efficiently. Chis is an asset to your company and we would welcome him to service our system again in the future.”

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Air Conditioner Maintenance in Middletown, DE, 19709

April 22, 2021

“Tech was very polite ,courteous, and professional. He introduced himself and stated purpose of the call. He wore boot coverings and a mask the entire time. He was willing to answer questions and addressed my concerns. A+ in my opinion. Excellent employee…”

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Air Conditioner Maintenance in Wilmington, DE, 19809

April 21, 2021

“Excellent as usual”

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Air Conditioner Maintenance in Wilmington, DE, 19805

April 21, 2021

“Scheduled maintenance work was done on time and in a satisfactory manner.”

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Air Conditioner Maintenance in Hockessin, DE, 19707

April 16, 2021

“Done well and efficient.”

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Air Conditioner Maintenance in Wilmington, DE, 19808

April 16, 2021

“Ryan was very polite, respectful & friendly! Ryan called prior to arrival so I knew when he’d be here to perform maintenance! Ryan was knowledgeable & quick. He also explained everything to me prior to his departure! I love the report emailed to me with pictures as soon after services are completed! Ryan did a…

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Air Conditioner Maintenance in Newark, DE, 19711-3068

April 16, 2021

“great service”

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Air Conditioner Maintenance in Wilmington, DE, 19804-1724

April 15, 2021

“PREV MAINT – A/C went well.”

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Air Conditioner Maintenance in Newark, DE, 19701-1629

April 15, 2021

“Tanner Payton was friendly, cooperative, and knowledgeable about servicing our air conditioner. He answered all of my questions and was very thorough while working on the air conditioner. He found a part that would need to be replaced in the near future, but left it up to me whether I wanted it to be replaced…

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Air Conditioner Maintenance in Newark, DE, 19711

April 13, 2021

“Very polite — everything went very smoothly.”

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Air Conditioner Installation in Hockessin, DE, 19707

April 13, 2021

“Oscar, Kyle, and Casey installed new AC unit last week. Installation went well; I already reviewed that installation. But…it turned out there was a glitch in communication between B & McB sales / service / customer (me). My old ThermoPride heater wasn’t talking properly to my new Aprilaire smart thermostat. Oscar and Kyle and Casey…

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Air Conditioner Maintenance in New Castle, DE, 19720

April 13, 2021

“Rich was very professional explained what he was doing and answered all my questions.”

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Air Conditioner Maintenance in Hockessin, DE, 19707

April 12, 2021

“Tanner was very polite and thorough. He is a credit to your service team. Thanks.”

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Air Conditioner Maintenance in Wilmington, DE, 19808

April 12, 2021

“The rep was able to arrive early and did a thorough job. He wore a mask ,gloves and shoe coverings which I appreciated. Afterwards he explained issues he found and agreed to make arrangements for someone to call and discuss options with my husband. We have been very satisfied with service we receive from Burns…

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Air Conditioner Maintenance in Hockessin, DE, 19707

April 9, 2021

“Tanner was very professional and knowledgeable, great service experience.”

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Air Conditioner Installation in Hockessin, DE, 19707

April 9, 2021

“Oscar and his team did a great job installing a replacement air conditioning system in my house. Oscar explained the step-by-step process. He politely endured my explanation of some of the quirks in the construction of my repeatedly modified house. When some of those personality traits became important in the installation process, Oscar explained the…

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Air Conditioner Maintenance in Landenberg, PA, 19350-9662

April 7, 2021

“Tanner was very polite and friendly. First, he checked both A/C units and found them clean. Next, he examined the filters in both units and also found them clean. Last, he examined the outside A/C unit and sprayed it down. He also took photos of the oil heater and tank and commented that they also…

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Air Conditioner Maintenance in Wilmington, DE, 19808

April 7, 2021

“VERY pleased with annual maintenance service on A/C unit performed by Mr. Shane McHale this morning. He contacted us in advance to inform that he would be arriving early, prior to the scheduled time. He was very thorough and most courteous. Another excellent example of the professionalism of the Burns & McBride staff. Thank you.”

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Air Conditioner Maintenance in New Castle, DE, 19720

April 6, 2021

“Gauge Canale was excellent at his job. He was incredibly courteous and very efficient. He answered my questions in a knowledgeable way while explaining in terms easy for the average person to understand. Burns & McBride is an excellent company and I tell everyone I know they can’t go wrong doing business with you!”

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Air Conditioner Maintenance in Newark, DE, 19711

April 6, 2021

“Excellent”

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Air Conditioner Maintenance in Wilmington, DE, 19809

April 6, 2021

“Tanner was helpful and explained everything to my satisfaction.”

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Air Conditioner Maintenance in Wilmington, DE, 19808

April 5, 2021

“Overall very good service. Extremely professional. Completed the service in a timely mannor.”

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Air Conditioner Maintenance in Greenville, DE, 19807

March 26, 2021

“All good. Electric disconnect in exterior power box for AC compressor was slightly burned by arcing and will be replaced next Monday (if it is not raining). Thanks.”

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Air Conditioner Maintenance in Wilmington, DE, 19810

March 25, 2021

“Chris was great to deal with (didn't catch his last name) and was quite professional. Was very thorough and very neat. Presented the 'report card' and explained everything.”

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Air Conditioner Maintenance in Hockessin, DE, 19707

March 17, 2021

“Jesse was professional, courteous and early!”

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