Testimonials – Maintenance Articles

Air Conditioner Maintenance in Greenville, DE, 19807

June 17, 2021

“EVERYTHING A OK. TOM”

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Air Conditioner Maintenance in Wilmington, DE, 19808

June 17, 2021

“Shane was polite and personable. He got right to the job, finished in a timely manner, and gave me a report of his findings.”

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Heat Pump Maintenance in Elkton, MD, 21901

June 15, 2021

“Chris was on time and friendly. Explained what he was doing answered all my questions. Seemed very knowledgeable.”

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Air Conditioner Maintenance in Wilmington, DE, 19803

June 15, 2021

“Timely, respectful service.”

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Air Conditioner Maintenance in Newark, DE, 19702

June 14, 2021

“Tech was very courteous & intelligent.”

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Oil Furnace Maintenance in Hockessin, DE, 19707

June 14, 2021

“Ryan has serviced my home in the past as well! He is fabulous! Thank you to your team for arranging expeditious service for my dehumidifier.”

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Air Conditioner Maintenance in Wilmington, DE, 19804

June 14, 2021

“Showed up on time, went right to work, worked very clean and like a pro.”

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Air Conditioner Maintenance in Wilmington, DE, 19808

June 11, 2021

“Timely. Left everything clean and tidy.”

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Air Conditioner Maintenance in Hockessin, DE, 19707

June 11, 2021

“Excellent courteous and efficient service.”

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Air Conditioner Maintenance in Wilmington, DE, 19808

June 11, 2021

“No problems. Ryan was pleasant and professional. Thx”

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Air Conditioner Maintenance in Wilmington, DE, 19808

June 10, 2021

“Gauge has been here in the past and, just as before, he was professional, friendly, clean, knowledgeable and good to my dogs, too. Overall, just the experience I like! Thank you!”

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Oil Furnace Maintenance in Wilmington, DE, 19803

June 8, 2021

“Truly professional, competent and nice to talk to His explanations were thoughtful and precise and answered all of my questions”

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Air Conditioner Maintenance in Wilmington, DE, 19809

June 7, 2021

“Was very Happy with Shane’s professional manner in with he conducted his work. Appointment was for 10:00 -12:00 called 20 minutes before arrival, arrived @ 10:00 am Very Happy . Yech kept me informed of everything he was I'm Very impressed with his service & would recommend your service to other’s because of him”

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Ductless Mini-Split Maintenance in Landenberg, PA, 19350

June 3, 2021

“Rich was very friendly, thorough, and responsive to my questions. He quickly and efficiently performed the scheduled unit cleaning and left our home just as it was when he arrived. Great job!”

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Air Conditioner Maintenance in Wilmington, DE, 19810

May 30, 2021

“Very good performance. He is friendly and knows the product well.”

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Air Conditioner Maintenance in Wilmington, DE, 19803

May 28, 2021

“Always a pleasure to be serviced by B&Mc. Technicians are prompt, courteous, proficient and professional. Work is completed and exceeds expectations.”

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Air Conditioner Maintenance in Newark, DE, 19701

May 26, 2021

“Ryan was wonderful. Extremely friendly and courteous. Very nice young man.”

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Air Conditioner Maintenance in Greenville, DE, 19807

May 25, 2021

“On time, great service.”

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Air Conditioner Maintenance in Wilmington, DE, 19808

May 25, 2021

“Very professional”

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Air Conditioner Maintenance in Wilmington, DE, 19809

May 25, 2021

“Our experience was great!”

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Air Conditioner Maintenance in Wilmington, DE, 19803

May 21, 2021

“Ryan did an excellent job. Very personable and pleasant. Was pleased with the experience.”

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Air Conditioner Maintenance in Newark, DE, 19711

May 21, 2021

“Did a good job and was very polite and professional”

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Air Conditioner Maintenance in Newark, DE, 19711

May 21, 2021

“Answered all our questions regarding switching from heat to air setting on thermostat to our complete satisfaction.”

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Air Conditioner Maintenance in Wilmington, DE, 19808

May 21, 2021

“Jesse was pleasant and very helpful.”

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Air Conditioner Maintenance in Wilmington, DE, 19810

May 17, 2021

“Great”

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Air Conditioner Maintenance in Wilmington, DE, 19806

May 13, 2021

“..”

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Air Conditioner Maintenance in Newark, DE, 19711

May 11, 2021

“Gauge answered all my questions and was great to work with”

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Air Conditioner Maintenance in Wilmington, DE, 19808

May 10, 2021

“Very professional.”

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Air Conditioner Maintenance in Wilmington, DE, 19810

May 7, 2021

“I appreciate tanner taking the time to clearly explain to me what he was doing and what he found.”

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Heat Pump Maintenance in Wilmington, DE, 19803-1724

May 7, 2021

“Ryan was very thorough and recommended a better humidifier.”

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Air Conditioner Maintenance in New Castle, DE, 19706

May 7, 2021

“The technician was efficient and thorough. Thanks”

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Boiler Maintenance in Wilmington, DE, 19808

May 6, 2021

“Jesse was very nice and considerate of our home. He explained everything that I needed to know fully.”

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Air Conditioner Maintenance in Middletown, DE, 19709

May 5, 2021

“As always, Shane arrived promptly on time and was a consummate professional.”

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Air Conditioner Maintenance in Wilmington, DE, 19806

May 4, 2021

“Professional and knowledgeable”

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Air Conditioner Maintenance in Wilmington, DE, 19809

May 3, 2021

“Friendly, fast, efficient”

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Air Conditioner Maintenance in Wilmington, DE, 19804

May 3, 2021

“Tanner was polite and efficient. I would have him again to service my a/c unit”

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Air Conditioner Maintenance in Newark, DE, 19711

April 29, 2021

“Gauge was here to trouble shoot a problem with our AC system. He called to let us know he was on his way. He is very professional and courteous and was wearing his mask.He preformed some diagnostics and found problems extensive enough to warrant replacing the old system. He explained everything very well and showed…

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Air Conditioner Maintenance in Wilmington, DE, 19803

April 29, 2021

“Ryan knew his stuff. He was on time and very professional. We reviewed some options to replace another part of the overall utilities in the home, which we recently moved into. It was a pleasure to work with him and talk about Energize Delaware, which is an important program. Looking forward to the project (we…

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Air Conditioner Maintenance in Wilmington, DE, 19808

April 29, 2021

“He was very efficient in doing his work. Friendly and respectable. Could not have been nicer. He deserves the raise in pay.”

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Air Conditioner Maintenance in Wilmington, DE, 19806

April 28, 2021

“All well and done with professional work”

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Oil Furnace Maintenance in Newark, DE, 19711

April 28, 2021

“Ryan bring the wrong cleaning filter but explained his error and advised to me that the right replacement filter would be installed within a day or two.”

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Air Conditioner Maintenance in Newark, DE, 19711

April 28, 2021

“honest,knowledgeable”

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Air Conditioner Maintenance in Wilmington, DE, 19805

April 26, 2021

“Efficient, courteous, on time. Took time to explain maintenance and other products available.”

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Air Conditioner Maintenance in Wilmington, DE, 19810

April 26, 2021

“Personable, professional.”

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Air Conditioner Maintenance in Wilmington, DE, 19808

April 24, 2021

“Rep was knowledgable and courteous. A credit to the company.”

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Air Conditioner Maintenance in Wilmington, DE, 19803

April 23, 2021

“Very prompt with the time that was arranged – communicated well about one filter item needing cleaning – good summary comments st the conclusion”

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Air Conditioner Maintenance in Newark, DE, 19713

April 22, 2021

“Chris performed professional service on our AC unit and air handler. He answered all questions we had and took his time in assuring that all the equipment making up our AC system was working efficiently. Chis is an asset to your company and we would welcome him to service our system again in the future.”

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Air Conditioner Maintenance in Middletown, DE, 19709

April 22, 2021

“Tech was very polite ,courteous, and professional. He introduced himself and stated purpose of the call. He wore boot coverings and a mask the entire time. He was willing to answer questions and addressed my concerns. A+ in my opinion. Excellent employee…”

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Air Conditioner Maintenance in Wilmington, DE, 19809

April 21, 2021

“Excellent as usual”

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Air Conditioner Maintenance in Wilmington, DE, 19805

April 21, 2021

“Scheduled maintenance work was done on time and in a satisfactory manner.”

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Boiler Maintenance in Wilmington, DE, 19898

April 20, 2021

“Professional, on time, and job well done.”

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Gas Furnace Maintenance in New Castle, DE, 19060

April 20, 2021

“Thank you for sending Ryan S. To do our annual maintenance check of our heater and air conditioner! He was on time and very pleasant and respectful! He worked very efficiently and took the time to talk about his visit before he left….very good communication skills! We love having Burns and McBride service our heating…

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Air Conditioner Maintenance in Hockessin, DE, 19707

April 16, 2021

“Done well and efficient.”

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Air Conditioner Maintenance in Wilmington, DE, 19808

April 16, 2021

“Ryan was very polite, respectful & friendly! Ryan called prior to arrival so I knew when he’d be here to perform maintenance! Ryan was knowledgeable & quick. He also explained everything to me prior to his departure! I love the report emailed to me with pictures as soon after services are completed! Ryan did a…

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Heat Pump Maintenance in Wilmington, DE, 19801

April 16, 2021

“No comment”

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Air Conditioner Maintenance in Newark, DE, 19711-3068

April 16, 2021

“great service”

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Air Conditioner Maintenance in Wilmington, DE, 19804-1724

April 15, 2021

“PREV MAINT – A/C went well.”

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Ductless Mini-Split Maintenance in Newark, DE, 19711

April 15, 2021

“Tanner was very detailed and informative.”

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Air Conditioner Maintenance in Newark, DE, 19701-1629

April 15, 2021

“Tanner Payton was friendly, cooperative, and knowledgeable about servicing our air conditioner. He answered all of my questions and was very thorough while working on the air conditioner. He found a part that would need to be replaced in the near future, but left it up to me whether I wanted it to be replaced…

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Air Conditioner Maintenance in Newark, DE, 19711

April 13, 2021

“Very polite — everything went very smoothly.”

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Air Conditioner Maintenance in New Castle, DE, 19720

April 13, 2021

“Rich was very professional explained what he was doing and answered all my questions.”

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Air Conditioner Maintenance in Hockessin, DE, 19707

April 12, 2021

“Tanner was very polite and thorough. He is a credit to your service team. Thanks.”

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Air Conditioner Maintenance in Wilmington, DE, 19808

April 12, 2021

“The rep was able to arrive early and did a thorough job. He wore a mask ,gloves and shoe coverings which I appreciated. Afterwards he explained issues he found and agreed to make arrangements for someone to call and discuss options with my husband. We have been very satisfied with service we receive from Burns…

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Oil Furnace Maintenance in Wilmington, DE, 19808

April 12, 2021

“A few days ago, Mr. Shane McHale completed annual maintenance service on our A/C unit. We were very pleased with all that he did. Yesterday, he returned to complete annual service on our oil-fired furnace. The furnace is quite old and we’d like to replace it with a natural gas-fired furnace. We are working toward…

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Air Conditioner Maintenance in Hockessin, DE, 19707

April 9, 2021

“Tanner was very professional and knowledgeable, great service experience.”

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Heat Pump Maintenance in Kennett Square, PA, 19317

April 9, 2021

“Ryan was fine. He showed up within the time window and seemed very knowledgeable.”

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Heat Pump Maintenance in Newark, DE, 19701

April 9, 2021

“My son in law had the opportunity to be with Richard, since I was working and show him where everything was inside and outside of my house. I bumped into Richard at our mailboxes right after the service. Took the time to share with me as well any concerns he had and how my heat…

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Air Conditioner Maintenance in Landenberg, PA, 19350-9662

April 7, 2021

“Tanner was very polite and friendly. First, he checked both A/C units and found them clean. Next, he examined the filters in both units and also found them clean. Last, he examined the outside A/C unit and sprayed it down. He also took photos of the oil heater and tank and commented that they also…

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Air Conditioner Maintenance in Wilmington, DE, 19808

April 7, 2021

“VERY pleased with annual maintenance service on A/C unit performed by Mr. Shane McHale this morning. He contacted us in advance to inform that he would be arriving early, prior to the scheduled time. He was very thorough and most courteous. Another excellent example of the professionalism of the Burns & McBride staff. Thank you.”

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Air Conditioner Maintenance in New Castle, DE, 19720

April 6, 2021

“Gauge Canale was excellent at his job. He was incredibly courteous and very efficient. He answered my questions in a knowledgeable way while explaining in terms easy for the average person to understand. Burns & McBride is an excellent company and I tell everyone I know they can’t go wrong doing business with you!”

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Air Conditioner Maintenance in Newark, DE, 19711

April 6, 2021

“Excellent”

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Air Conditioner Maintenance in Wilmington, DE, 19809

April 6, 2021

“Tanner was helpful and explained everything to my satisfaction.”

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Air Conditioner Maintenance in Wilmington, DE, 19808

April 5, 2021

“Overall very good service. Extremely professional. Completed the service in a timely mannor.”

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Gas Furnace Maintenance in New Castle, DE, 19720

April 1, 2021

“Tanner arrived on time and had on appropriate protection for both the house and homeowners. He checked and cleaned the furnace and advised on what he completed and next steps. Overall a great representation of Burns and McBride”

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Heat Pump Maintenance in Wilmington, DE, 19803

March 31, 2021

“Dave was very persistent in finding the hidden device for changing the batteries outside.”

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Heat Pump Maintenance in Wilmington, DE, 19809

March 30, 2021

“Chris called and said he was able to come even earlier than scheduled, which worked out fine for us. He was conscientious, thorough, and polite. He explained what he was doing and why, and also the results and findings of his inspection and tests. We were very pleased with his service. He is a credit…

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Air Conditioner Maintenance in Greenville, DE, 19807

March 26, 2021

“All good. Electric disconnect in exterior power box for AC compressor was slightly burned by arcing and will be replaced next Monday (if it is not raining). Thanks.”

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Air Conditioner Maintenance in Wilmington, DE, 19810

March 25, 2021

“Chris was great to deal with (didn't catch his last name) and was quite professional. Was very thorough and very neat. Presented the 'report card' and explained everything.”

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Oil Furnace Maintenance in Newark, DE, 19702

March 18, 2021

“Javier was great with explaining how the system works and what needs to be repaired. Very kind person, thank you for the service.”

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Air Conditioner Maintenance in Hockessin, DE, 19707

March 17, 2021

“Jesse was professional, courteous and early!”

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Gas Furnace Maintenance in Wilmington, DE, 19803

March 8, 2021

“While doing PM contract work on our heater, Ryan S. Noticed a leak from the overflow tank on the hot water heater…and the hot water heater is less than 3 years old. We had not noticed the leak, so we were especially grateful that Ryan noticed it…even though he was in the basement to service…

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Gas Furnace Maintenance in Wilmington, DE, 19803

March 8, 2021

“Standard check up done professionally.”

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Oil Furnace Maintenance in Hockessin, DE, 19707

March 3, 2021

“Had been having trouble with thermostat (apparently), as sometimes furnace would not come on unless tapped cabinet or opened cabinet door. In January, tech checked for loose connections and then replaced thermostat. Few days later, again erratically, furnace would not come on unless burner was tapped. Spoke with Buelah, who suggested I monitor erratic behavior…

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Gas Furnace Maintenance in Wilmington, DE, 19808-1423

February 25, 2021

“Came on time after calling to let us know. Did his work and cleaned up Report was detailed Very Happy”

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Oil Furnace Maintenance in New Castle, DE, 19720

February 23, 2021

“Excellent service as usual!!”

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Oil Furnace Maintenance in Newark, DE, 19713

February 17, 2021

“Only able to spend 30 minutes with the crew because of a doctor appointment, but found the team to both thorough and on point. Updated on their thoughts regarding hot water tank and the Aprilaire program which I will consider.”

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