Heat Pumps

Heat pump service.

With all our decades of experience here at Burns & McBride, we know not every home here in the area has the same heating and cooling needs. As a result, we recommend customized solutions for your home’s comfort.

One of those solutions is a heat pump. We have worked with most makes and models throughout our years—repairing them, installing them, replacing them, and maintaining them. This makes us the right team for you when you need heat pump help.

Your satisfaction is our top priority when we do a job for you. Know when you call us about heat pumps, you are getting the best.

The Heat Pump Difference

Working differently than traditional heating and cooling systems, heat pumps simply transfer existing warm air from one location to another. Traditional heating, ventilation, and air conditioning (HVAC) systems create their own heat using fossil fuels.

With heat pumps, when you need heated air, the heat pump extracts heat from the outdoors and transfers it indoors, warming up your home. Conversely, when you want to cool your home, the heat pump removes the warm air from inside and moves it outside, leaving only the cool air behind.

This makes a heat pump a very environmentally friendly HVAC option as well as highly energy efficient. Since it’s not burning fossil fuel, it also helps with your home’s indoor air quality (IAQ).

Here in the area, many people solely rely on a heat pump for their heating and cooling needs. Others choose to combine a heat pump with a gas furnace or oil furnace for supplemental heating. We invite you to discuss any heat pump projects and/or questions with one of our certified and insured Burns & McBride professionals.

Heat Pump Repairs

If your current heat pump suddenly fails or it is not working as efficiently as it should, call our heat pump experts. We only work with the highest-quality parts and materials. And if your heat pump breakdown is an emergency situation after we are closed, we have you covered. We know emergencies do not only occur when we are open.

We offer emergency service 24 hours a day, 7 days a week with a Service Plan Membership.  Additionally, if your emergency repair turns into a needed emergency installation, we can do that as well. Your comfort and absolute satisfaction are priorities with us. We will do all we can to accommodate whatever you need.

Heat Pump Installations and Replacements

If you are considering replacing your current heat pump or if you are building and would like to install a heat pump, talk to one of our professionals. We recommend involving us from the beginning of your project, so we can help you save time and money with the best decisions.

Our Burns & McBride experts have the experience and knowledge you are looking for in heat pump installations no matter what your project may be. We will give you a written proposal so you can read what we suggest and the work we propose to do.

We also offer financing if that can help you in your heat pump investment.

Heat Pump Maintenance

Keeping your heat pump properly professionally maintained throughout the year helps prevent unexpected failures and problems, as well as promotes the optimum efficiency from your system. It also goes a long way in extending your heat pump’s life span.

Ask us today about our Service Plan Membership program options and how they can best serve you. We offer different levels to meet everyone where they are in their homes and budget.

What Is Energize Delaware?

Energize Delaware is sponsored by the Delaware Sustainable Energy Utility to help you save energy and money by paying for some of the cost of high-efficiency equipment. The program provides rebates—up to $1,300 for a qualifying furnace, air conditioner, and thermostats—on equipment upgrades that cut the energy use of your New Castle home.

To learn if your heat pump installation or replacement qualifies, contact us. Through the Home Performance with ENERGY STAR® Program (HPwES), more than 5,000 Delaware property owners have taken advantage of the program to lower their energy costs and make their homes safe and more comfortable.

We have already helped many Burns & McBride customers receive over $1,000,000 in money from this fund while cutting their average energy bill by 35 percent! Be sure to ask us about Energize Delaware.

Contact Burns & McBride for All Your Heat Pump Needs

To explore whether a heat pump is a well-suited match for your comfort needs, lifestyle, and budget, speak with one of our friendly Burns & McBride team members. Call us at 302-273-1341 or request service online. We would love to talk with you.

Heat Pump Maintenance in Wilmington, DE, 19720

“Gauge was on-time, considerate, and thorough. I felt like I could trust that his feedback was knowledgeable and sincere.”
- Leanne D.

Heat Pump Repair in Middletown, DE, 19709

“Dave is a real pro. He explained what his process was going to be and found the issue quickly.
He proposed my repair options but due to the age of unit.
Need to replace.
Dave is a professional and enjoyed working with him.”

- Charles k.

Heat Pump Repair in Newark, DE, 19702

“Great customer service skills!”

- John G.

Heat Pump Maintenance in Hockessin, DE, 19707

“Gauge was prompt, courteous, COVID careful and had in-depth knowledge on the HVAC questions I had asked him. As always, a pleasure working with Burns & McBride and look forward to another "trouble free" year – Thanks!”

- Kevin C.

Heat Pump Maintenance in Elkton, MD, 21901

“Chris was on time and friendly. Explained what he was doing answered all my questions. Seemed very knowledgeable.”

- David C.

Heat Pump Maintenance in Wilmington, DE, 19803-1724

“Ryan was very thorough and recommended a better humidifier.”

- Thomas M.

Heat Pump Maintenance in Wilmington, DE, 19801

“No comment”

- Frederick C.

Heat Pump Maintenance in Kennett Square, PA, 19317

“Ryan was fine. He showed up within the time window and seemed very knowledgeable.”

- Bill M.

Heat Pump Maintenance in Newark, DE, 19701

“My son in law had the opportunity to be with Richard, since I was working and show him where everything was inside and outside of my house. I bumped into Richard at our mailboxes right after the service.
Took the time to share with me as well any concerns he had and how my heat pump etc. was doing. I really appreciated the 5 -1 0 minutes he gave me as well. My son in law learned some things with Richard as well.
Thank you for the excellent customer service, especially in these tough times.”

- Mark D.

Heat Pump Maintenance in Wilmington, DE, 19803

“Dave was very persistent in finding the hidden device for changing the batteries outside.”

- Stella C.

Need Heat Pumps Service?

Contact the experts at Burns & McBride Home Comfort.

Call us at 302-273-1341!